bat new zealand - Contact us
Our mission is to provide timely responses to consumer enquiries about our products from our adult smokers and to effectively utilise the information they provide to improve product quality.
Our Call Centre's focus is:
- To provide quality service to our existing adult consumers.
- To utilise consumer feedback on product quality issues in order to manufacture better products.
- To utilise consumer feedback to monitor product's date of manufacture, in order to ensure that retailers sell only fresh stock.
Contact our Customer Service Centre if you have any queries.
Phone
0800 numbers for Consumer and Retail trade are:
- Consumer: 0800 113 011
- Retail trade: 0800 862 2226 (0800 TOBACCO)
If you wish to write to us, please see our Office addresses
To email us, please feel free to use the enquiry link below which will open a secure form in a new window. We will reply to you as soon as possible.
